Who We Are

We are Orchid Laundry & Dry Cleaning Services. Our website address is: http://orchidlaundry.co.uk. We can be contacted in the first instance via our Administrator, on admin@orchidlaundry.co.uk.

This privacy policy sets out how Orchid Laundry & Dry Cleaning Services uses and protects any information that you give us when you use this website. Orchid is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What Personal Data We Collect & Why We Collect It

Contact forms

When you complete the ‘Contact’ form, this data is used only by Orchid in order to answer your query. No personal information included in your enquiry will be stored beyond the initial requirements.

Akismet is enabled on this site, which means that the contact form submission data — IP address, name, email address, and message — is submitted to the Akismet service (owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of this site and is emailed directly to the Orchid Administrator. This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Analytics

Google Analytics is in operation on this site to gauge traffic and popular pages. This feature sends page view events (and potentially video play events) to Google Analytics for processing. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to the user needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish on this website, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We do not share your data outside of our business.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

All data goes no further than our business. We will not sell, distribute or lease your personal information to third parties.

Contact Information

If you have any privacy-specific concerns, please contact the Orchid Data Protection Officer, Anna Tarbuck, on web@orchidlaundry.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Additional Information

How we protect your data

We protect your data through limiting the number of people from the business who are able to access it. Our website and its data are only accessible to the main Website Administrator. Information from the dataset may be supplied to the business owner if required. Our administrators are familiar with Data Protection requirements and adhere to these at all times.

What third parties we receive data from

We do not receive data about users from third parties.

Links to other websites

This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes to this Privacy Policy

Orchid Laundry & Dry Cleaning Services may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/06/2018.